It's hard to believe that it's just been a month since we launched our new online shop. Thankfully, it was just in the nick of time, so that we could continue to serve you during these challenging changes. We've received almost 600 orders since the March 10th launch and we're doing our best to keep up at a good pace, while working solo in the shop. Thank you for your amazing support. It brings us a lot of joy to get these supplies to you so you can continue crafting, now more than ever.
There are just two things we know for sure right now. the workroom loves you and we love what we do. We are slowly establishing a new rhythm and routine that now includes single person shifts in the shop, so we can continue to social distance while keeping your orders moving. Shipping & Contactless Curbside Pick Ups will resume April 3rd. Please continue to check the website for our ever changing updates.
Orders are shipping out in sequence, so the sooner you place your order the sooner it will be ready to ship/for pick up. Timelines are considerably slower as we catch up, but we hope to get things moving more quickly very soon. Please plan ahead for your pick up orders as there may be 30+ orders in line ahead of you and there is just one person working.
Looks like we all need to pause for a couple weeks.
While we have already been closed since March 17th, we will now slow everything right down. There will just be a single person checking in on the shop and orders over this extended closure period. We will be leaving our online shop open, but any new orders will be held in queue until we can be back in the shop, shipping safely to you in April. All current orders from prior to March 24th have been packed and shipped. Curbside pick up is on hold for any new orders. We hope you will still shop the site and think of it as pre-ordering for your April projects. (You may want to check out the actual Merchant & Mills pre-order!)